This Privacy Statement (“Statement") applies to people, regardless where they are located in the world who use our apps or services to request transportation, delivery, or other services.
This Statement does not apply to information we collect from or about drivers, couriers, partner transportation companies, or any other persons who use the Seater platform under license
We collect information that users provide directly to us, such as when you create or modify your account, request services and provide relevant information, contact our customer support, or willingly communicate them with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.
Location Information: When you use our transportation services, we collect precise location data to ensure proper communication between our users, and our partner drivers. We may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
User interactions information: We collect details related to users’ use of our services, including the type of service requested, date, or time the service was provided, amount charged, distance traveled, and other related details. We use this information to improve our services, and to better cater to our users needs in the future.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software, preferred language, advertising identifiers, serial number, device motion information, and mobile network information.
Log Information: Upon using our services, we collect server logs, which may have information such as, access dates and times, app crashes and other system activity, device IP address, type of browser, app features or pages viewed.
Regarding children below the age of thirteen, Seater does not intentionally, and knowingly collect personally identifiable information from children below the age of thirteen. If you are under the age of thirteen, you require your parents, or guardians permission before using our application.
We may also receive information from other sources and this information will join the information we collect through our services.
For example: · If you choose to link, create, or log in to your Seater account using a social media service (Ex:Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
We may use the information we collect about you to:
· Provide, maintain, and improve our services, and that includes the following actions as an example to, let you successfully use our product, process payments, send receipts, develop and improve our product to better fit our users needs, provide customer support to users and drivers, develop safety features, authenticate users, and send product updates and administrative messages.
· To ensure control over misuse of our application, for example, to prevent fraud and abuse cases of our services. Also to fix bugs and operational problems, to learn from our data analysis, testing, and research, and to monitor and analyze trends.
· To successfully communicate changes between users and our partner drivers.
· Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Seater and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
· Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.
We may share your information:· With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf.
Copyright © Seater Application - Mobile App